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Thinkware products are made in Korea.
Thinkware Premium Store 50 Serangoon North Ave 4, First Centre #01-10 Singapore 555856 :)
Please note that all the services are appointment basis :)
Please drop us a Whatsapp Text message at 93866017.
The use of other non-Thinkware brand memory card is at your own risk only. Please be advised that Thinkware memory cards are highly recommended as it is the only brand that is a guaranteed to be compatible with our dashcams. :) Even though non-Thinkware brand memory card meet the microSD card requirements, each manufacturer uses slightly different file settings and systems that varies between batches. As such we cannot guarantee the performance or recommend non-Thinkware brand memory cards with our products.
For Thinkware Cloud Functions, dashcam must be connected to wireless mobile hotspot internet connection and while connected, the dash cam can send you the impact notification via the Thinkware Connected Mobile App when your car encountered a strong impact while it was driven by someone or during parking (only for U1000). Aforementioned strong impact video will be uploaded to Thinkware account which you can sign up via the Mobile App. You can also access live view (except for F800PRO) to see the current front and back view of the car remotely.
Memory card formatting is the process of preparing the MicroSD Card for data storage. It cleans the SD Card by removing previously existing files on the card and creating a new file system. Unlike erasing, formatting improves the overall performance of the SD Card. Due to the constant overwriting cycles with your Thinkware Dash Cam, we recommend formatting regularly to extend the lifespan of your MicroSD Card. If you don't format the card regularly, a bad block may result in a corrupt file.
To enable parking mode, the dash cam must either be hardwired to your car battery or the external battery to prolong the parking survelliance. Enabling the Parking Mode allows your dashcam to continue to record videos when the ignition is off.
If the dashcam was delivered with your vehicle during your new car purchase it could be the method of wiring was done such that there was no parking mode, you can choose to rewire it at our service centre at a nominal charge.
Otherwise there might be a need to check the wiring as to why there is no parking mode even when enabled.
Thinkware has battery protection feature with built-in voltage meter. It is designed for the dashcam to automatically power off in the event voltage level is lower than configured value for more than 5 mins to prevent car battery drainage.
Thinkware dashcam has a Battery protection feature with built-in voltage meter. It is designed for the dashcam to automatically power off in the event voltage level is lower than configured value for more than 5 mins to prevent car battery drainage.
However the time that your vehicle's battery discharge varies from vehicle to vehicle and it can go as short as 10 mins of parking records up to even 6 hours on standby using your car battery as a power supply!
we strongly reccomend the addition of a Thinkware Ivolt external battery to prolong the parking surveillance standby time!
Nope :) Singapore time(SGT) does not utilizes daylight saving time. Having Daylight saving enabled under dashcam system setting will result in a inaccurate time
Some voice prompts like “Regularly format the micro SD card for data integrity" and "Parking mode report" can not be disabled.
While it can be bothersome, it is a security feature designed to let you know the recording status of the dashcam, to minimize build-up of bad blocks on the memory card, if any incidents occurred while parked and alert you of any potential errors that could prevent important footage from being saved securely.
Every few weeks or so, you will receive a notification "Format your memory card for data integrity". To get rid of the reminder, you will need to format the memory card. The notification is there as a reminder to format the memory card to minimize the buildup of bad blocks and to lengthen the longevity of the memory card.
If you hear the message "Memory Card Error", it means your Dash Cam has encountered an error with the SD Card and can't start recording.
To solve this issue, ensure that you are using the Original Thinkware SD Card and format the SD Card in your PC/Mac Computer
If the SD is unreadable in your computer or cannot be formatted, this MicroSD Card has become corrupt and can no longer be used.
You will need to replace this SD Card before the camera will be able to operate normally again.
If the issue persists, and if this is a Non-Thinkware SD Card, unfortunately, this SD is incompatible with the Dash Cam. When using a Non-Thinkware SD Card and have already formatted, if the message persists, your SD card may be formatted incorrectly or may be incompatible with your camera. Please refer to our FAQ on 3rd party SD Cards.
Firmware Updates are released to improve the functions of our Dash Cams. Firmware Updates can enhance the dash cam’s capabilities or fix ongoing issues. (Upgrade is needed only when new versions are released!)
Firmware Updates are frequently used for troubleshooting purposes if an issue occurs with the dash cam. By updating or re-loading the Firmware, the dash cam’s current firmware is erased and replaced.
1) Locate the full-sized SD Card Adapter provided in the Original Box/ you can use any sd to usb adaptor.
2) Insert the SD Card into the Adapter, and then into your PC.
3) Locate the SD Card under the “My PC” Section of the File Explorer.
4)Format the SD by right-clicking the name and selecting Format then Start.
5)Open your web browser and go to https://www.thinkware.com/Support/Download .
6)Select your Dash Cam Model Series (E.g F800Pro = F Series)
7)Select Singapore's Firmware File -> Download
8)Locate the Firmware File in the Downloads section of your PC.
9) Double Click to open the ZIP File and copy all contents
10) Paste contents onto the Formatted SD Card.
11) Once copied, right-click the Name of the SD Card and select “Eject”. You can now remove the SD from your computer.
12) Now that the Firmware File is on the MicroSD we need to upload this to the dashcam. Insert the SD into your Dash Cam, and power it on by turning on your car engine.
Once the dashcam powers on you will hear “ Update will now start.” This may take a few minutes to complete. Ensure the Dash Cam stays powered for the duration of the update. Once you hear “Update Complete, Continuous Recording will now start” you are safe to power off or use the Dash Cam regularly.
*Cutting off the power supply when update is ongoing will corrupt the device.
Please ensure that the time zone in the setting is set correctly. Thinkware uses a Real Time Clock internal battery to maintain an accurate time & date. Once the battery has come to the end of its life, the date and time may go out of sync. This can be solved by changing out the battery at a nominal charge at our service center, if your dashcam is out of its warranty.
If set up and wired correctly the Dash Cam will not cause battery drainage.
First, ensure that the Dash Cam is going into Parking Mode when you turn off the ignition.
The main indication is that the Dash Cam will announce "Parking Recording will now start".
If the Dash Cam is muted, you will not hear this message; you can look out for the status light indicator.
Please check that the Dash Cam is powering off correctly with the Voltage Cut Off selected.
To do so;
1. Let the Dash Cam run overnight
2. Review the last video file the Dash Cam recorded in Parking Mode before powering off.
3. Ensure the Voltage Level in the bottom-left reflects the Voltage Cut Off selected.
All Thinkware Dash Cams come equipped with a built-in microphone for recording audio in the cabin.
Disabling the Audio Recording on Thinkware Dash Cams is extremely simple. Audio Recording can be disabled on the device itself and does not require a connection to the Mobile App or WiFi.
Please refer to the following steps to disable Audio Recording on your device:
F50/F70/F100/F200
Hold the Rec Button on the Dash Cam for 3 seconds.
You will hear “Voice Recording Disabled”.
F750/F770/F800PRO/Q800PRO
Simply press the button labelled with a Microphone Symbol.
You will hear “Voice Recording Disabled”
X700
Tap the Microphone Symbol on the left-hand side of the Touchscreen
You will hear “Voice Recording Disabled”
The Default WiFi Password for all WiFi-Enabled Thinkware Dash Cams is 123456789
Speed Cam Update Instructions:
Go to www.thinkware.com/support
Download the latest speed/ red-light camera data, by selecting your dash cam model and the file for your corresponding geographic region(Singapore). Then, unzip the downloaded speed cam data file.
The file name should resemble (smartguidepoint.dx2)
2. Plug your memory card into your computer.
3. Copy the speed cam data file into the ‘driveinfo’ folder. If the ‘driveinfo’ folder doesn’t exist in the root directory of your MicroSD card, please create one.
The file patch should resemble [SD_ROOT] :/driveinfo/smartguidepoint.dx2
4. Insert the MicroSD card into the dash cam unit.
5. The device will start recording and operate with the latest speed cam data
If your country of residence is outside of Canada or the United States, please head to www.thinkware.com/support/download
If you wish to disable the alerts altogether, please skip the steps above and delete the ‘driveinfo’ folder.
If the GPS is not connecting when the device is powering on, please note that the GPS signal may not be received in out-of-service areas, or if the product is located between tall buildings.
Also, GPS signal reception may not be available during storms or heavy rain. Try again on a clear day at a location that is known to have a good GPS reception. It may take up to 5 minutes until GPS reception is established.
Follow the instructions below to Reset the GPS for your Dash Cam.
Connect to the Thinkware App and go to Dash Cam Info. Select GPS > then the Arrow in the top-right corner to reset. Ensure the GPS Status says "connecting".
Wait a few minutes and listen for the message "GPS Connected."
Thinkware Dashcam is designed to record traffic accidents on the road. It is not designed to store the video footages like a CCTV system would. It is highly recommended for the users to understand how the videos are being stored in the SD card and overwritten.
In the case of an accident, the camera could detect the impact as it has built in G-sensor. Once it is triggered, it will be saved in a folder called “Continuous Incident” in the SD Card for users’ easy reference. However, in the case of an accident (a mild one), the camera could not detect the impact, it will be under “Continuous Driving” folder in the SD Card; which depending on the SD card capacity, would be overwritten periodically.
Hence, we advise all customers, to switch off the Dash Cam after settling the traffic accident dispute with the other drivers, to prevent accidental loss of data. This is because at the point of the accident, you might not be able to ensure the video is being triggered as impact. Then when you are in a safe location, you can proceed to find the footage in the Dash Cam via Wifi or SD card.
For our parking mode, it could only last up to the set voltage under the cut-off voltage setting; this is the built in battery protection feature for our cameras to prevent battery drainage.
For different car models, the time taken for the voltage to drop to the set voltage to cut off varies, hence we are unable to give a clear gauge on how long the parking surveillance time is for the different car models.
If you would like your parking surveillances time to last longer, you could add on the external battery iVOLT to supplement power during parking.
If you are experiencing an issue with the Red Light/Speed Camera's not announcing while driving, first please re-download the latest version of the Speed Cam Data to the Dash Cam itself.
If you are attempting to connect to Remote Live View with your Thinkware Dash Cam, and you get the pop-up message "Connection to remote live view has failed", please confirm that the camera is indeed connected to the hotspot device by checking that the wifi LED is solid blue.
Please note that Remote live view requires hotspot connection in order to work, and it is only available on Cloud-enabled devices (Q800pro, U1000)***
Remote live view in Parking mode is only available on the U1000***
This message can be caused by a few things.
*Please note only applicable for the F800PRO, Q800PRO and U1000 when registered.
-The Network Function Setting
Please ensure that you have enabled this setting before using the Cloud Features.
-GPS Not Connected
If this is happening near the startup of the device, it may be because the internal GPS is not connected. To check, in the Thinkware Cloud App goto Dash Cam Info and note the GPS Status
-Dash Cam not connected to a Hotspot
Ensure the Dash Cam is connected to a hotspot and the WIFI LED on the device is a solid blue.
If you are still experiencing an issue with this message, please contact our support team at technicalsupport@zmc.com.sg
How do I know my Dash Cam is restarting?
If the Dash Cam announces "Continuous Recording will now start" multiple times after the initial power-up, the camera is restarting.
If the Front Dash Cam continually restarts with a Rear Camera Attached, first disconnect the Rear Camera and test if the Rebooting Stops.
If the Rebooting Continues;
Update/Re-download the latest Firmware for the Dash Cam via MicroSD Card.
Please also test with the original Thinkware SD Card.
If the problem persists please contact our support team at technical support@zmc.com.sg for further assistance.
If you are hearing the message "system error, device will now restart" It means there may be an internal issue with your camera.
To troubleshoot this, try the following steps:
-Reset the camera
-Install the latest firmware patch
-If you are using a 3rd party SD card, try booting up the device with the original Thinkware brand SD card instead.
If all the above does not work does this mean my camera is defective?
Yes, this may be the case. If none of the troubleshooting steps listed above work, please contact Thinkware Customer Support at technicalsupport@zmc.com.sg
If you are using macOS Catalina, you may get this error message ("Dashcam viewer cannot be opened because Apple cannot check it for malicious software) after downloading the latest Mac Viewer version from https://www.thinkware.com/Support/Download :
Go to [1] Settings > [2] Security & Privacy
Select [3] General > Select [4]Allow apps downloaded from developer > Open Anyway > Open > The Mac Viewer will be launched
What does "Internet may not be available" mean?
When connecting to the Dash Cam via WiFi on your Android Phone, you may see the message "Internet may not be available" when in your phone's WiFi Settings while connecting to Thinkware WiFi Network.
This message means that the WiFi network selected (Thinkware) does not have access to the Internet.
The WiFi pairing of the Dash Cam is a direct pairing of the phone to the dashcam itself.
Does this message affect connecting to the Dash Cam?
If you have the Smart Networking Switch enabled on your smartphone, this may cause the smartphone to disconnect from the Dash Cams WiFi not allowing you to connect for more than a few seconds or minutes.
Ensure that you have disabled this setting before connecting to the Dash Cam.
How to disable the Smart Networking Switch?
This setting can be found in the Advanced WiFi Settings Section.
On most Android devices this setting can be found in the top right of the WiFi Settings Page.
Click the ⋮ Symbol, and select Advanced.
The name of this setting varies by the device and may be called;
Switch to Mobile Data
Smart Network Switch
Avoid bad WiFi connections
Adaptive WiFi
[iOS] WiFi Assist
Once you have disabled this setting;
Connect to the Dash Cam via WiFi. You will continue to see this message while connecting via WiFI. As long as the Smart Network Switch has been disabled, ignore this message.
Cannot Connect to a Hotspot Device
If you are hearing the message "could not find a WiFi hotspot" when attempting to connect your Thinkware Dashcam to a hotspot device, you may need to re-enter your hotspot information or change a few settings.
Try the following troubleshooting steps to connect your Thinkware Dash Cam to a hotspot device.
1) Connect to the Dash Cam and check that you have the Network Function setting enabled. For information on the Network Function Setting, click here.
2) Change your Hotspot Device's Password.
In many instances, the password for your hotspot device may be a long sequence of numbers for example: "qyk6543720". To decrease the room for human error when inputting the numbers into the Thinkware Cloud app, it is best to shorten the password and simplify it. For example: "123456789"
3) Change the Hotspot Device's SSID.
Try renaming the hotspot device by changing the SSID. This is mostly the same procedure as changing the password, except doing this will change the name of the hotspot device.
4) Check the WiFi Frequency of the Hotspot Device to ensure this matches the camera.
This will be either 2.4ghz or 5.0ghz. Please note that the F800PRO and Q800PRO have the ability to connect to a 2.4ghz WiFi Frequency only. The U1000 can be connected to either, however, ensure this has been selected in the System Settings.
5) Ensure that you have previously connected with a Smartphone's Hotspot to complete the registration. The Hotspot Device must be added in the Connection Settings Section, when connected via Hotspot
Still not connecting?
If none of these troubleshooting steps yield any results, please contact our support team at technicalsupport@zmc.com.sg
This is due to the recent IOS update, that apple have heightened their security measures and certain application will require additional permissions to work.
Iphone Settings -> Privacy -> Location Services -> Dash Cam -> Set to ‘Always’
Iphone Settings -> Privacy -> Photos -> Dash Cam -> Set to ‘Read and Write’ (only for iOS 13.0)
afterwhich to manually restart phone and try the connection again :)
***Promotions will be updated from business team when new promotions are up ***
Thinkware SD Cards:
16GB - $40
32GB - $80
64GB - $140
128GB (Only for U1000, Q800Pro, F800Pro, F200) - $240
The SD card is a consumable product with the life span of 6months to 12months in the context of dashcam . This is due to overwriting of videos and saving of videos constantly throughout the day 🙂
Thinkware Connected's rate is currently $4.99 per month for its network :)
Yes, Our company is currently working with many well-known Resellers and Workshops. We welcome and support resellers of any kind, write to us via general@zmc.com.sg to enquire, please state the following:
- Your company or workshop name;
- Your company or workshop address;
- Your name;
- Your contact number;
- The items you are interested to resell.
Can i check from which merchant did you purchase our products from? If it is from Thinkware Singapore can i have your contact details for a quick check? :)
Yes! We do provide repair services for most of our products sold, please contact our technical team Via technicalsupport@zmc.com.sg with your product information to find out more!
Dashcam cam – 18 Months warranty (1.5 Years)
External Battery – 18 Months
SD Card – 6 months
*
SD Card has a limited warranty of 6 months as it is a consumable product due to the stress and build up of bad blocks (spaces on the memory card that files can no longer be stored at) due to constant overwriting cycles.
For Dashcams customer can refer to our extended warranty scheme
Thank you for enquiring on Singapore's first dashcam network connection that keeps the user connected with his/her dashcam remotely using CATM1 network (lowest data consumption possible) !
1) The connected feature enables a push notification and a still photo of the incident to be sent to your phone when there is a impact on your car during parking mode.
https://youtu.be/QwTiDfCQ8hA
2) Sends the user the last location of where the car was parked.
3) User will be able to remotely shut down the dashcam.
Thinkware Connected is supported by Thinkware X700 with the thinkware connected dongle add-on! :)
Motion Detection
Initiates a recording when there is motion present in front of a camera lens or impact to the vehicle.
Motion Detection mode records 10 seconds before the Motion/Impact up until 10 seconds after (20-second clip).
Time Lapse
Records 2 frames per second (10-minute period condensed into a 2-minute video clip), provides you a continuous parking surveillance recording.
Records Impacts (50 seconds before impact, up until 50 seconds after)
*Does not record Audio
Energy Savings Mode (1.0/2.0)
In the Energy Saving Mode, the Dash Cam enters a “sleep mode” to conserve the car battery life and “wakes up” when an impact is detected to save the footage instantaneously.
Records 1 second after the impact up to 20 seconds after.
U1000 When paired with the RADAR Module Accessory, all clips in Energy Savings are 10 seconds before the impact until 10 seconds after, provide the impact is triggered by the dashcam.
*U1000 All Cloud Features disabled in Parking Mode when Energy Savings is selected.
Please note that MicroSD cards are consumable items. Due to the stress and build-up of bad blocks (spaces on the memory card that files can no longer be stored at) due to constant overwriting cycles, SD's typically has a lifetime of 6 months -1 year with regular formatting.
When corrupt memory cards are inserted to our dash cams, the device continually restarts in attempt to allocate space on the card to save its files to. The Dash Cam may also state "Format Sd Card Regularly for Data Integrity" upon each startup. Another indication that the Sd card has gone corrupt is hearing the device say "Memory Card Error."
If you believe that the SD Card is beginning to become corrupt, insert the card into your home computer. If the Card is unable to be properly formatted it is time to replace this SD.
2K resolution is 2560 pixels horizontally and 1440 pixels vertically, compared to the 1920 x 1080 pixels from Full-HD Resolution. It is referred to as Quad High Definition or QHD because it has 4 times the pixels as 720p.
These added pixels allow for a wider image and more detailed recording. When you zoom in on a 2K video, it will retain more clarity compared to a 1080p video.
2K is great for reading license plates or street signs as you will have less noise and artifacts when you zoom in.
4K also known as Ultra High Definition or UHD, refers to one of two high definition resolutions. The term "4K" is generic and refers to any resolution with a horizontal pixel count of approximately 4,000. 4K is either 3840 horizontal pixels by 2160 vertical pixels or 4096 horizontal pixels by 2160 vertical pixels.
In television and consumer media, 3840 × 2160 is the 4K standard, whereas the movie projection industry uses 4096 × 2160 due to the larger projection size.
4K is four times the pixel resolution of 1080p (1920 x 1080 pixels). With 4 times the pixels, the image will be 4x as detailed.
Due to the number of pixels, the image can be viewed on a larger screen without distortion.
The 4K resolution features less visible pixels than 1080p when zooming in on the footage.
You might have noticed some 4K Dash Cam Footage looks better than others. With cheap 4K Dash Cams, it turns out some manufacturers have cheated the true 4K resolution. These manufacturers use poor chipsets which instead of recording in 4K, are resizing a Full HD video to the 4K size.
The Thinkware U1000 uses Native 4k Resolution to increase detail when capturing license plates at faster speeds, and for capturing detail in low-light conditions.
The Advanced Driver Assistance Systems (ADAS) are several systems that aid a driver while driving. They are intended to increase car safety and more generally road safety.
Our ADAS is comprised of Front Vehicle Departure Warning, Front Collision Warning, Lane Departure Warning and Forward Collision Warning.
ADAS is a premium feature and is only available on the F800PRO, Q800PRO, X700 and U1000. The X700 is the only dash cam that gives users visual ADAS notifications along with the standard audio notifications, thanks to its 2.7″ LCD Display. The X700 requires the GPS Antenna for these ADAS Alerts.**
Yes! Radar is supported exclusively by Thinkware U1000 :)
RADAR Enables Extended Parking Mode for the U1000 4K dash cam!
Low power consumption makes the Thinkware U1000 dash cam the best choice for long-duration parking mode protection.
*Current Energy Saving Mode extends recording time while parked, but it records only after impact occurs.
By adding the RADAR sensor, parking mode can be extended yet even further while still capturing pre-event footage.
When Radar detects objects on Energy Saving Mode, it turns into Recording Standby Mode.
If there is an impact during this time, RADAR allows the Dash Cam to record a 20 second video (10 seconds before and 10 seconds after the impact) is saved in a dedicated folder on the MicroSD card.
*When no impacts are detected, the U1000 does not save the footage and resumes Energy Saving Mode 2.0.
* Radar motion detection requires optional Radar Module, and is only enabled in Energy Saving Mode 2.0.
* Not every object is guaranteed to be detected, The radar is designed to detect sedan or larger sized vehicles. It may not detect smaller objects (such as people or bicycles).
* Metal objects may cause the radar to not detect motion properly. Install Radar Module as far away as possible from metal parts of the rearview mirror/ADAS sensors.
*Due to nature of the radar’s Ultra-high Frequency and the surroundings of vehicles, the distance and degree of detection may vary.
Installation note:
*Do not install the RADAR module on metal material-tinted windshields
*Install the RADAR module as far away as possible from the metal-material part of the mirror, Lane sensor or built-in ADAS camera.
RADAR SPECIFICATIONS
-Detection distance range: appprx. 7m
-Detection horizontal angle range: apprx. 80°
-Detection vertical angle range: apprx 35°
-Operating Temp: -30°C (-22°F) ~ 75°C (167°F)
Continuous Recording
Records constantly while driving
When you power up any Thinkware Dash Cam the camera will begin Continuously Recording.
- Automatically triggered by starting the vehicle's ignition with the Car Charger or the Hardwiring Cables.
- Records in 1 Minute Segments
- Rear Cam records simultaneously with the Front Cam (optional accessory required)
Driving Incident Recording
Begins an Incident Clip if an impact occurs while driving
Thinkware Dash Cams come standard with a built-in Gyro-sensor which detects impacts while on the road.
- Incident Recording Mode is combined with Continuous Recording Mode
- Built-in G-Sensor detects accidents
Manual Recording
Manually begin a video clip when you see something video-worthy while driving
We recognize that some moments while driving are worth keeping, thus all Thinkware Dash Cam models come with Manual Recording Mode.
- All Thinkware Dash Cams have an easy to access Manual Record Button
- When the Manual Record button is pressed the Dash Cam will record a 1 Minute Clip
Parking Recording
Records any incidents while away from the vehicle.
All Thinkware Dash Cams come standard with Parking Mode Built-in. With Parking Mode enabled you can put your mind at ease knowing that your vehicle will be protected while you are away.
- Requires Hardwiring or iVolt Battery Pack
- Cannot use the Car Cigg Charger to activate Parking Mode
- Detects Motion and Impacts and record them while owner is away from the vehicle*
*Built-in Voltmeter and Timer to prevent battery drainage so when using car battery as power supply recording duration varies depending on the speed of discharge of your car battery
Timelapse is ideal for those who will park their car in a busy area and know that motion detection will almost always be triggered. Your memory card will fill up and your footage will be overwritten in a short period of time.
To combat this, time-lapse mode takes 2 frames per second, as opposed to 15 frames per second in motion detection mode.
This reduces the amount of footage that needs to be recorded in the same period of time. As an example, 720MB for 1 hour of front/rear video in timelapse mode equates to about ~5GB of storage in regular front/rear motion detection parking mode. Motion and impact detection are not enabled in this mode.
*only for dashcams with timelapse parking recording capabilities.
Energy Saving
Instead of being in an always-on passive recording state, this parking mode option reduces power consumption by ⅓, providing 3x longer recording time as opposed to normal parking mode.
For example the Thinkware F800 Pro remains in a “sleep” state and once the G-sensor detects an impact, the dash cam wakes up to record for the next 20 seconds.
Motion detection is not enabled in this mode.
*only for dashcams with energy saving parking recording capabilities.
Motion Detection
The most basic form of parking mode will only record footage after the accelerometer/3 point axis gravity sensor inside the camera has been triggered. Once the accelerometer, or “G-sensor”, detects that there has been a movement, the dash cam will turn on and start recording 10 sec before and 10 sec after the motion/event crucial in giving you much more video information than energy saving mode that does not record motion footages.
1 Channel means that the dashcam is a front view only dashcam, 2 channel means that the dash camera system is a front and back view dashcam.
Using a Thinkware external battery does not prematurely deplete car’s original battery which will shorten the car battery’s lifespan. And using a external battery can greatly increase the standby time for the dashcam for parking surveillance recording.
Reliability and Quality (Good build quality able to work in harsh environments like Singapore’s heat, no over heating issues.) Best of both worlds.
Almost all Dash Cams do not support a parking surveillance mode, as they are not designed to withstand the extreme temperatures that is often recorded in a parked car on a hot summer day. In such conditions, the conventional Lithium batteries inside these devices could overheat and become unstable, thus reducing the device performance. In extreme cases, the batteries can become volatile and potentially damage your vehicle.
THINKWARE Dash Cams utilize a Super Capacitor that is designed to withstand harsh conditions inside a car’s interior, enabling support of the parking surveillance mode while eliminating the risks of heat related battery failures. Even if the power is disconnected in the event of an accident, the Super Capacitor allows the videos to be safely stored. With this technology, THINKWARE Dash Cams provide a steady and dependable performance throughout a class-leading range of storage and operating temperatures.
iVOLT external battery is to supplement power during parking surveillance. It is charged while the ignition is on and as you are driving. iVOLT BAB 50 takes approximately 50 minutes to fully charge and at full charge, depending on the dash cam models, it can last up to 16 to 20 hours of surveillance time.
For all Thinkware Dashcam Thermal protection is a built in auto-shut down feature to protect the device’s motherboard in the event if the device senses high temperature with its built in thermal sensor.
F800Pro (Driving Only Location/Geo fencing service + Strong impact detection )
Q800Pro (Driving Only Location/Geo fencing service + Live view + Strong impact detection)
U1000 (Parking AND Driving Location/Geo fencing service + Live View + Strong impact detection)
*Thinkware cloud requires hotspot connection and GPS network for it to work, for parking cloud functions power supply is required
FVDW alerts the driver when the vehicle ahead starts to move forward from a complete stop
*For U1000, Q800PRO, F800PRO
**The system is not designed to compensate for a driver’s lack of caution and If you rely too much on FVDW, it can lead to an accident.
When the Forward Collision Warning System is enabled while driving under 30km/h the Dash Cam will sound if you are too close to the vehicle ahead. The Low-Speed Sensitivity Setting controls how far you have to be behind a vehicle for the alerts to sound.
The higher the sensitivity the farther away the FCWS Alert will sound.
*For U1000, Q800PRO, F800PRO
**The system is not designed to compensate for a driver’s lack of caution and If you rely too much on FVDW, it can lead to an accident.
The FCWS (Forward Collision Warning System) is designed to alert the driver when the vehicle is approaching the vehicle in front too close in distance.
The functions of the FCWS have limitations. Always pay attention to how close you follow another vehicle.
*For U1000, Q800PRO, F800PRO
**The system is not designed to compensate for a driver’s lack of caution and if you rely too much on the FCWS, it could lead to an accident.
The LDWS (Lane Departure Warning System) is designed to alert the driver when the vehicle begins to move out of its lane for the driver to get back into the lane.
**For U1000, Q800PRO, F800PRO
**The functions of the LDWS have limitations. Always pay attention to the direction, in which the vehicle is traveling and the vehicle’s surroundings.
***The system is not designed to compensate for a driver’s lack of caution and if you rely too much on the LDWS, it could lead to an accident.
The ADAS (Advanced Driver Assistance System) is a road safety warning system that helps the driver with sound notifications while driving.
The Initialize ADAS Button begins calibration for the alerts to the view of the Dash Cam.
The Initialize Process is done while the device is in Continuous Mode (Ignition On). For the best calibration, its recommended to be in motion after beginning to calibration.
*Please do not drive and use the Thinkware Cloud App
This process takes a few minutes, and you should begin to hear all the enabled alerts shortly afterward where applicable.
Ensure you have enabled your preferred ADAS Alerts such as Lane Departure Warning, Forward Collision Warning, and the Front Vehicle Departure Warning,
The Safety Camera Setting enables the Dash Cam to warn you audible about Red Light Cameras in your area.
The Mobile Zone Alert Setting enabled the Dash Cam to warn you audibly about the Speed Cameras and Mobile Speed Zones in your area.
*Applicable for the U1000, Q800PRO, F800PRO.
*Applicable when paired with the GPS Accessory; F200, F100, F70, F50, X700
The Lane Departure Speed Setting is paired with the LDWS Setting. The LDWS must be enabled. The LDWS Speed is the minimum speed you must be driving for the Lane Departure Alerts to sound.
A Reliable MicroSD card paired with the dashcam is vital because many lower-end sd's fail quickly and risk the loss of crucial footage. In our experience, the best MicroSD Card for your Thinkware Dash Cam is the Thinkware Memory Cards.
Thinkware SD Cards feature our "SPOR" technology. This "Sudden Power Off Recovery" ensures that no footage is lost due to corruption if power is lost suddenly.
Third-Party SD Cards may potentially cause rebooting, lost footage, gaps in recording, and corrupting the SD Card itself.
This depends solely on the type and brand of MicroSD Card used.
Please note that using a third party sd card is at your own risk.
Yes! We provide installation services for the products sold by us at a nominal charge at our service centre :)
Yes we have an array of installation services for car accesories! Do whatsapp our retail sales team at 93866017 for a quote with (preferably) a Image with details of the item you are looking to install and your car model and make! :)
