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Warranty

Thinkware Singapore warrants to the original purchaser for the following period from the purchase date against deficiencies in material and workmanship under normal use. Should this unit fail to operate in a satisfactory manner within the warranty period, Thinkware Singapore will, at its discretion, replace or repair the product. We may use functionally equivalent, similar (if model is discontinued or out of stock), reconditioned, refurbished, remanufactured, pre-owned or new products or parts. 

MicroSD Card 6 months
Main Dash Cam unit, iVolt and all Accessories in Box 18 Months

If servicing is required

Should this unit fail to operate in a satisfactory manner, please refer to the store where it was originally purchased. Should this fail to resolve the matter and if you believe your unit meets the criteria for warranty replacement or repair, please contact us via this link.

This warranty does not cover

  • Any device not purchased from Thinkware Singapore or its authorised retailers.
  • Device malfunction due to the normal wear and tear, misuse, lack of maintenance, accidents, modification, alteration or repairs by an unauthorised person or entity.
  • Products that are operated in combination with ancillary and/or peripheral equipment not furnished or otherwise certified by Thinkware Singapore for use with the product or any damage to the products or ancillary and/or peripheral equipment as a result of such uses.
  • Any damages (properties, business, and/or indirect damages), loss or corruption of data for any reason, product damage or personal injuries that occur due to accidents or natural disasters.
  • Failure to record. Thinkware Dash Cam records and saves video of vehicle accidents. It does not, however, guarantee to record all accidents. Accidents will not be recorded if the impact is too light to activate the impact detection sensor.